| Process Management |
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Process Management is the application of Knowledge , Skills , Tool s, Technique s and Systems to define, visualize, measure, control, report and improve Processes with the goal to meet Customer requirements profitably. It is different from program management in that program management is concerned with managing a group of inter-dependent projects. In computer science, a process is an application in execution. When a process is using the CPU, it is actually running and doing some work. However, it will not always stay in that state. If a process does I/O and the device is not ready or just slow, the process will become blocked and be unable to do any more work until the I/O is complete. In a multitasking environment, a process is not allowed to use the CPU all the time. At intervals (maybe signalled by a timer interrupt) it will be stopped by the O/S so that another process can run. In this state it is not running, but is runnable. ISO 9000 mandates the process approach to managing an Organization . SEE ALSO
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