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Information About

Health Advocates




Background:

Founded in 1990, Health Advocates has implemented and maintained comprehensive "Safety Nets" that identify and disposition all uninsured and underinsured admissions in many of California's largest private and public Health systems. One of the keys to Health Advocates' success and growth over the years has been the innovative and methodical way of identifying, processing and following-up on every referred account. Our procedures and techniques have been developed after years of practice and experience and ensure that each and every case is being worked in the most efficient, effective and expeditious way possible. By every measure, these same techniques have made Health Advocates the leading Cost Recovery Service provider in the State of California including, but not limited to, the number of total approvals and total payments collected for hospitals. To date, Health Advocates has gathered over $600 million (estimated) in new revenues as a result of our Eligibility and Third Party Recovery services (including Disproportionate Share Payments).

Services:

Qualifying individual for ...

Medi-Cal

SSI

Victims of Crime

VA

COBRA

TAR and Billing Appeals

Fair Hearings and Appeals on denied Medi-Cal/SSI applications

Third Party Liability

Workers' Compensation

Commercial Insurance Recovery

Maximizing Medicare and Medi-Cal Disproportionate Share (DSH) payments prospectively

Staff:

With a staff of over two hundred (200) employees and nine (9) full time contract attorneys, Health Advocates provides services to almost 25% of the total acute beds in California. We estimate that our Clients provide over 70% of the indigent care in California. Our unequaled management and staff experience has a very high success rate in efficiently processing over 900,000 Eligibility and Third Party Recovery accounts, and in handling multiple public hospitals with large volumes of referrals. At this time, 88% of Health Advocates staff is bilingual. On demand, Health Advocates can converse with patients and their family members to process applications in Spanish, Mandarin, Cantonese, Thai, Vietnamese, Japanese, Russian, Tagalog, Sinhalese, Korean, Armenian, German, Yiddish and Hebrew. Accommodations for other languages are made on a case-by-case basis.

Clients:

San Francisco General Hospital

Los Angeles County Department of Health Services

San Mateo County Medical Center

Riverside County Health System

Riverside Regional Medical Center

UCLA Medical Center

UC Davis Medical Center

UCSF Medical Center

Stanford Medical Center

HCA Regional Medical Center

St. Joseph’s Health System

Memorial Health System

ValleyCare Health System

And many more