| Call Forwarding |
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Information AboutCall Forwarding |
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Call forwarding (or '''call diverting'''), in Telephony , is a feature on some telephone networks that allows an incoming call to a Called Party , which would be otherwise unavailable, to be redirected to a Mobile Telephone or other Telephone Number where the desired called party is situated. Usually (though not always)the forwarded line rings once, to remind the customer using Call forwarding that the call is being redirected. HOW TO USE Special types of call forwarding can be activated only if the line is busy, or if there is no answer, or even only for calls from selected numbers. In North America , the NANP generally uses the following Vertical Service Code s to Control call forwarding: For wireless phones, GSM standard defines the following forward Codes :
WHEN AND WHY TO USE IT
Some businesses find that the human touch can improve levels of sales, and they have their clients' calls forwarded to a call center , so the client can reach an operator instead of an answering machine or voice mail. |
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