is a
U.S. Software Company that develops
Customer Relationship Management (CRM) software for
Small and mid-market businesses. It is incorporated in
Delaware and headquartered in
Bozeman ,
Montana .
The company was founded in
1997 by
Greg Gianforte in
Bozeman, Montana . Additional offices have opened in
California ,
New Jersey ,
Texas ,
Europe , and
Asia .
RightNow makes and supports one product - which has three main components: Sales, Service, and Marketing. The current version of RightNow CRM is 8.0.
RightNow is primarily known for their business model of offering their ,
Iomega ,
Continental Tire NA , and
Nikon .
Greg Gianforte started the company in
1997 with no investor money and created a software product that was initially focused on
Customer Service . As the company grew, it added
Sales Force Automation and marketing automation to its product (creating a full CRM suite), but to this day remains focused on customer service.
