Field Service Management Article Index for
Field
Limousines in
Field
Website Links For
Field Service
 

Information About

Field Service Management




Field Service Management involves a combination of some or all of the following: CRM applications, work order management, dispatch, wireless technology, and historical customer service data. Field service software combines many of these functions into one unified solution. The software may also utilize databases containing details on customer premise equipment, access requirements, and parts inventory. Many Field Service Management solutions integrate with other software such as accounting programs like QuickBooks, MYOB, Pronto etc.

Field service management creates a mobile system that connects the field worker with the backend. In turn, this type of software improves field worker productivity, enhances customer service, automates paper processes, assists with regulatory compliance, reduces human error, inventory turnover etc FSM Success Stories .

Field Service Management Software is often referred to as:
  • Service Management Software

  • CMMS Computerized Maintenance Management System

  • Work Order Software

  • Service Order Software

  • Scheduling or Dispatch Software

  • Expanded CRM

  • Mini ERP

  • Workforce management



REFERENCES



SEE ALSO



EXTERNAL LINKS