Information AboutExpedia |
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| companies established in 1996 | |
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| open travel alliance | |
Expedia.com is an , Classic Vacations ®, eLong, Hotels.com , and Hotwire.com . Expedia uses Worldspan as their main Computer Reservations System , with Pegasus and their own Canadian connectivity company for hotel direct connects as an adjunct for hotels not listed in Worldspan. {Link without Title} CUSTOMER FEEDBACK In 2006, Expedia was awarded a Webby Award in the area of "Best In Travel Websites" 10th Annual Webby Awards Nominees & Winners ''webbyawards.com'', a Stevie Award from the American Business Association for "Most Innovative Company" The American Business Awards ''stevieawards.com'', as well as the top rating in customer satisfaction across online travel agencies by the American Customer Satisfaction Index. Acsi News 2006 ''theacsi.org'' Of note, some customers have been unsatisfied with various aspects of Expedia.com products and services. Customer complaints include lost reservations, erroneous hotel accommodations, poor customer service, bad pricing policy, and failure to post negative reviews online at Expedia.com. But a number of customers did quote that Expedia staffers in Manila, Philippines offered good customer service. It was also concluded that supervisors from the Expedia station in Manila played a vital role in the performance of the Customer Service Representatives. Reviews on: Expedia.com ''mouthshut.com'' Expedia.com ''rateitall.com'' SEE ALSO
Expedia also hosts several "celebrity employees", such as Seattle, WA bred hip hop producer MTK (born Matt Crabtree), whom has worked with such hip hop notables such as Reef the Lost Cauze, Outerspace, Q-Demented, King Syze, Ra Scion of Common Market, and Mopreme Shakur (brother of the late Tupac Shakur). He was also a sponsored performer for Red Bull during their big tunes beat battle tour, and had his compositions played during the Common Market set at Bumbershoot 2007 for a crowd of 7,000. EXTERNAL LINKS REFERENCES |
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