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''Crossroads'' DVD cover
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Drama
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30
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Hazel Adair ,<br> Peter Ling
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Noele Gordon ,<br> Jane Rossington ,<br> Roger Tonge ,<br> Ronald Allen ,<br> Sue Lloyd ,<br> Susan Hanson ,<br> Paul Henry ,<br> Ann George ,<br> Tony Adams ,<br> Kathy Staff ,<br> Gabrielle Drake ,<br> Terence Rigby
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ITV
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2 November 1964
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30 May 2003
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4510 (series one) 320 (series two) 98 (series three) 4928 in total
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0057741
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'' is a soap
Neighbours in that slot. The show came off the air in September 2002 to allow for a revamp. It returned in January 2003 to an audience of 2 million viewers, but the revamped version failed to achieve the popularity of the earlier series, and the show was axed in May 2003. The last episode was broadcast on Friday 30th May 2003, and was watched by 2.7 million viewers.
The original series was briefly known as '' in the last year of its run.
''Crossroads'' was first aired on Monday
2 November 1964 , and was initially shown on five days a week. Although popular with viewers, the
Independent Television Authority (ITA) decreed in 1967 that the series should be reduced to four airings a week, to prevent storylines from being watered-down, and in an attempt to improve the overall programme quality. In 1979 the decision was taken to reduce output further, down to three weekly showings (beginning the following year). ATV had planned to replace the fourth episode with a
Spin-off series called ''A Family Affair''As detailed in a 1980 book of the same name. but this idea was dropped with the arrival of
Margaret Matheson as the new Head of Drama.
Despite being critically derided for its low production values and far-fetched scripts, ''Crossroads'' nevertheless was hugely popular (with high profile fans including
Mary Wilson , the wife of the prime minister,
Harold Wilson ), and maintained high ratings and a loyal audience throughout the course of its original run. However, a number of regional companies (particularly the newer ones) were to drop the series because of its poor reputation. For example, the newly-formed
Thames Television , the franchise company for the
London area, decided in 1968 to stop showing the series. This decision was deeply unpopular with its viewers (with complaints reportedly including one from Harold Wilson); six months later the decision was reversed, but a practical consequence was that viewers in the Thames region were half a year behind the rest of the country for several years to come. Another example occurred in the
North Of England , where some viewers living in the east of the
Granada region (which wasn't broadcasting the series) were reported to have redirected their aerials to receive coverage from
Yorkshire Television (who were).
ATV lost its broadcast franchise at the end of 1981. The new franchisee,
Central Independent Television , grudgingly continued production of ''Crossroads'', but the new management decided to make a number of controversial changes; the most notable of these was the dismissal of
Noele Gordon (Meg Richardson) from the cast. It was a calculated strategy by Central to get rid of a programme that for some time they'd perceived as an embarrassment; without Meg, thought Central's Head of Programmes
Charles Denton , viewers would desert Crossroads and the programme could then be killed off.
Further radical changes were carried out in March 1985, when new filming locations and sets, and various new characters, were introduced. Many of the storylines were to now revolve around the new motel owner, Nicola Freeman (
Gabrielle Drake ). More long-term characters, such as David and Barbara Hunter, were axed. The theme tune was also updated, and the opening titles were replaced with a longer version. Finally, the show was renamed ''.
In 1986, a new producer,
William Smethurst took over the series following the sacking of his predecessor,
Philip Bowman . Ordered to change the soap into a wittier, more upmarket serial, he decided to shift the focus onto the nearby village of King's Oak. Yet more long-running characters, such as Diane Hunter and Benny Hawkins, were dropped; as with the earlier changes, this was unpopular with the series' fans, who flooded Central's telephone lines in protest. Smethurst sooned gained the dubious nickname of "Butcher Bill" but was unfazed; he had, after all, successfully reversed the fortunes of the BBC radio soap
The Archers . William insisted he only got the flack because his was the name the public knew.http://www.crossroadsnetwork.co.uk/society/williamsmethurst.htm
Further changes were planned, with the series being renamed '' for a time before an intended final change to ''King's Oak'', with the name ''Crossroads'' being permanently dropped both from the series name and in-story. However, this final change was overtaken by the decision, announced in June, 1987, to axe the series completely.
''Crossroads King's Oak'' finally came to an end in 1988. The last, specially extended, episode was broadcast on
April 4 (a
Bank Holiday ), with the Crossroads hotel finally becoming "The King's Oak Country Hotel", and the character of Jill riding off into the sunset with her lover, John Maddingham (
Jeremy Nicholas ). Asked what name she would give the hotel she was to be running in her new life, the character remarked, a little sadly, "I always thought Crossroads was an awfully good name".
''Crossroads'' was revived in March 2001 as a she felt it was no longer the family-friendly show she was originally part of.
Perhaps what sealed the fate of the revived Crossroads was the decision to kill off original character Jill Harvey, murdered by Adam Chance just three months in.http://www.crossroadsnetwork.co.uk/society/janerossington.htm Many fans were outraged; after all, at least
Noele Gordon was written out in a way which allowed for her return. Jane Rossington was on record at the time saying she didn't want to commit to another long run, but warned Carlton bosses it would be suicidal to kill off Jill. Her fears proved right as ratings plummeted.
The series went into hiatus from August 2002 to January 2003; when it returned, it had undergone yet further changes. The re-modelled series, under new producer
Yvon Grace , appeared to be a self-consciously camp parody, with
Jane Asher cast as a new central character, the glamorous and bitchy Angel Samson. The series also featured guest appearances from
Kate O'Mara , and people more generally associated with
Light Entertainment , such as
Lionel Blair ,
Les Dennis , and
Tim Brooke-Taylor .
Grace admitted she was deliberately aiming the new-look Crossroads towards the gay market. But the fans were not happy with her ambivalence towards unresolved storyline issues from the 2001-2002 run.http://www.crossroadsnetwork.co.uk/society/story.htm "Who cares if Phil is rotting in jail for a murder he didn't commit?," Grace indignantly proclaimed at the press launch. "I've changed everything, this is day one. We're not carrying on from where we left off. I was told this was its last chance."
Plans were being considered to bring
Adam Chance back to the series in a last-ditch attempt to save it. But ratings continuing to decline, the revived series was also axed, with the final episode being broadcast in May 2003. The cast was contracted until the end of the year and still had to be paid as such.
Kate Russell (
Jane Gurnett )
Scott Booth (Matthew Maude)
Tracey Booth (Cindy Marshall-Day)
Rio Brooke (
Georgina Walker )
Joe Lacey (Richard Burke)
Helen Raven (
Lucy Pargeter )
Virginia Raven (
Sherrie Hewson )
Angel Samson (
Jane Asher )
Cleopatra Samson (
Claire Wilkie )
Jimmy Samson (
Graham McGrath )
Max Samson (
Stuart Milligan )
Ryan Samson (
Luke Roberts )
Beena Saha (
Rebecca Hazlewood )
Dave Stocks (Jim Dunk)
Oona Stocks (Di Sherlock)
Vince Vicarro (Ben Porter)
Betty Wadell (
Anne Charleston )
Rocky Wesson (
Roger Sloman )
Belle Wise (
Jessica Fox )
Lola Wise (
Freema Agyeman )
Philomena Wise (Shauna Shim)
Ethan Black (John Bowler)
Wanda Wise (Linda Robson)
The main character in the original series was motel owner Meg Richardson, played by ; and Sandy, played by
Roger Tonge .
Other major characters during the early years of the show included the chef, Carlos Raphael (
Anthony Morton ); Constance Merrow, (
Geraldine Newman ), postman Vince Parker (
Peter Brookes ), and his waitress wife, Diane (
Susan Hanson ); Brummie waitress Marilyn Gates (
Sue Nicholls , later Nadine Hanwell); postmistress Miss Tatum (
Elisabeth Croft ); charlady
Amy Turtle (
Ann George ).
Amy Turtle was later to be satirised by
Julie Walters as "Mrs Overall" in the
Victoria Wood 's 1985 spoof ''
Acorn Antiques ''. However, ''Crossroads'' fans generally felt that whilst Mrs Overall's fluffing of her lines and position as char at the antiques shop were based on Amy, the character's mannerisms, voice and clothing were far more evocative of Charmian Eyre's character Mavis Hooper (who appeared in the series from 1981 to 1985).
Later additions to the cast included
Ronald Allen as the suave manager David Hunter,
Sue Lloyd as his wife Barbara,
Angus Lennie as obstreperous Scottish chef Shughie McFee,
Zeph Gladstone as hairdresser Vera Downend,
Tony Adams as accountant Adam Chance, and
Kathy Staff as cleaner Doris Luke. However, the most memorable character by far proved to be the village-idiot character Benny Hawkins (
Paul Henry ), whose trademark was a woolly hat worn all year around. His fans included
British Troops serving in the
Falklands War in 1982, who nicknamed the
Falkland Islanders "Bennies" after the character. (Instructed to stop using the derogatory nickname, the troops then came up with the term "Stills" for the locals - because they were "still Bennies".)
Over time the series dealt with a number of storylines that were controversial for their time. Sandy Richardson was injured in a car accident and left confined to a wheelchair, becoming the first arrived, as well as an intense inter-racial summer romance in 1977 between cockney garage mechanic, Dennis Harper (played by
Merlin Ward but credited as Guy Ward) and motel receptionist Meena Chaudri (Karan David). Another storyline saw a
Test Tube Baby being born to Glenda and Kevin Banks (played by
Lynette McMorrough and
David Moran respectively).
The character of Meg, axed in 1981, was initially thought to have died in a fire that gutted the motel, but later turned up alive aboard the
QE2 , about to sail away to a new life overseas.
With the revival of the series in 2001 a number of changes were made to character and story continuity. Confusingly for fans, the returning character of Jill Chance had apparently married the now-dead John Maddingham, but was now calling herself "Jill Harvey" again, the name by which she'd been known prior to her marriage to Adam Chance in 1983. References were also made to the Russell family taking over a "failing motel", despite "Crossroads" having become a hotel in the late 1980s; in the final episode of the original series, "King's Oak Country Hotel" was even to be clearly seen emblazoned over the entrance doors.
Lack of any real links to the past and the killing of Jill just a few months into the run turned many fans of the original series away. Despite this, the series did pick up a respectable number of viewers to become one of ITV's highest rating daytime shows. Popular characters in the new ''Crossroads'' included new owner Kate Russell (
Jane Gurnett ), supercilious receptionist Virginia Raven (
Sherrie Hewson ), and womanising deputy manager Jake Booth (
Colin Wells ).
The storyline of the final episode was the revelation that the glamorous hotel had been (literally) a dream of supermarket worker Angela, with all of the other characters being revealed to be just ordinary shoppers. Angela even approaches a female customer in the supermarket and tells her that she recognises her as Tracey (Booth) from the "TV soap Crossroads"; confusingly, Tracey's mother-in-law, Kate, was also shown as one of Angela's colleagues in the supermarket.
The fictional "Crossroads Motel" was located in an equally fictional village near Birmingham, "
Kings Oak " (there are real Birmingham suburbs called
Kings Heath ,
Kings Norton and
Selly Oak ). A number of real-life hotels doubled up for location filming; the original ''Crossroads'' was filmed at a real motel just south of Birmingham city centre called CherryTrees (the buildings made famous by Crossroads were demolished in 2001). After the in-story destruction of the motel by fire, the revamped motel was filmed from 1982 at The Golden Valley Hotel, in Cheltenham; from 1985 filming moved to the Penns Hall Hotel, in Sutton Coldfield, with the changed appearance was explained in-story as due to major rebuilding work. At the time of the move to Sutton Coldfield new studio sets were also introduced.
In 1970 the series gained the use of a film unit, giving it the freedom to do location shooting. Originally
Tanworth-in-Arden was used for King's Oak, although "outside scenes" were only used occasionally. Under Central much more location footage began to be used. Some early King's Oak location material was also filmed in
Wolverhampton .
Other locations included the canal (including
Gas Street Basin ) directly behind ATV's former studios in Birmingham City Centre; in-story this was the "King's Oak Canal", on which Jill had a barge. The Chateau Impney Hotel also featured numerous times, most famously when Hugh proposed to Meg there in 1973, and it was also used to hold their wedding party two years later. The
Chateau Impney was renamed the "Droitwich Hotel" on-screen. Hagley Church was the setting for Jill and Adam Chance's wedding in 1983.
Hagley Hall was used for the wedding reception afterwards.
In 1985 Crossroads gained its first set of 'full length' opening titles, which were filmed around Sutton Coldfield and in Birmingham city centre.
- During its original run the show was usually only 20 minutes long excluding commercials. To save time, there was no opening title sequence, simply a title caption superimposed over the start of the first scene, accompanied by a brief snatch of the Theme Music .
- The show's closing titles originally consisted of two superimposed roller captions, one vertical and one horizontal. As one credit would roll off screen vertically the next would roll on horizontally, and vice-versa, thus symbolising the show's title.
- Until the mid- 1980s the show would always end with a brief post-credits scene in which a character would speak a single line of dramatic dialogue, before the final bar of the theme tune played over the closing ATV/Central logo.
- In the 70s, Wings recorded an alternative arrangement of the show's Theme Music which was meant to be played over the closing credits whenever the show ended on a particularly dramatic cliffhanger.
- The show was Parodied in '' Acorn Antiques '', a spoof soap opera which was a regular sketch on '' Victoria Wood - As Seen On TV '', screened in the mid-1980s. 2006 it is a hit musical touring Britain. Victoria Wood is a member of the Crossroads Appreciation Society, and sometimes uses this fact in her jokes.
- The majority of episodes are stored at Yorkshire Television in Leeds others are kept at the British Film Institute in Bradford .
- During the 1982 Falklands Conflict between Britain and Argentina British soldiers were ordered to stop referring to the islander community as "Benny's" (a reference to the fashion of Crossroads character Benny Hawkins). Shortly after this the soldiers began referring to the islanders as "Still" to avoid the restriction ie. "Still Benny's".Anecdote recounted by BBC correspondent Brian Hanrahan on ''Word of Mouth'' BBC Radio 4 9 April 2007 exploring the language that arose from the conflict.
Very few archive recordings exist before 1981 because
ATV wiped and re-used most of the
Videotapes , and no episode survives before September 1966. Network have issued three volumes of the series on
DVD (Region 2, UK) with twelve of the original ATV episodes (the first release including Meg's 1975 wedding, the highest rating' edition) in 2005 in each volume. The third release was delayed due to the loss of ATV documents listing what episodes still exist, and
Granada Television staff having to use other resources to locate the episodes required.
Crossroads Volume 3 was finally released on
26 February 2007 . There are two versions of the DVD. One is a special limited edition, which contains an extra third disc - featuring recently found episodes from 1976. Crossroads Volume 4 is planned for later in 2007.