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The CouchSurfing Project is a free international Internet-based Hospitality Service . As of September 2007, it had more than 300,000 members in 220 Countries and Territories . From various indicators it can be estimated that many members were actively using the website, with 40% offering their couches to host travelers (with another 22% saying "maybe" and others who are traveling at the moment). Members use the website, initially designed by founder Casey Fenton , to coordinate accommodations. It features extensive profiles, and uses an optional credit card verification system, a personal vouching system, and personal references to increase security and trust. There are many other features on the site, such as interest discussion groups, meeting functionality, Live Chat and more. In June 2006 the project experienced a number of computer problems resulting in much of the Database being lost. It was initially announced that the project was being ended; however, within days it was confirmed that the site would be rebuilt, and users were again able to login (but not yet access the site's full functions). "CouchSurfing 2.0" was announced on 3 July 2006, planned to be operational within 10 days. As of July 7th 2006 couchsurfing.com is once again fully operational although some, mostly inactive profiles, group postings and personal messages seem to have been lost. Most functions and pages are unchanged (the biggest change is the way friend links are managed now) and the site is called "2.0" now because of a philosophical change, the site's motto is "Participate in Creating a Better World, One Couch At A Time". In August a [http://wiki.couchsurfing.com CS wiki was launched where everyone is invited to participate and make CouchSurfing better. ORGANIZATION CouchSurfing International Inc. is a Not-for-profit Corporation incorporated in the US state of New Hampshire, created on 4/2/2003. Until July 2004 CouchSurfing reported itself to be a non-profit registered according to section 501(c) (3) of the United States Internal Revenue Code . Casey Fenton stated that on 27 January 2007 that CouchSurfing is not a registered 501(c) non-profit and is currently run by a board of which he is the only member, until the process of moving to 501c3 is completed. As of July 2007 it is stated on the website that Dan Hoffer and Seb LeTuan are also part of the board . The mission statement of CouchSurfing is ''Participate in Creating a Better World, One Couch at a Time'' : "CouchSurfing seeks to internationally network people and places, create educational exchanges, raise collective consciousness, spread tolerance and facilitate cultural understanding. As a community we strive to do our individual and collective parts to create a better world, and we believe that the surfing of couches is a means to accomplish this goal. CouchSurfing is not about the furniture, not just about finding free accommodations around the world; it's about making connections worldwide. We make the world a better place by opening our homes, our hearts, and our lives. We open our minds and welcome the knowledge that cultural exchange makes available. We create deep and meaningful connections that cross oceans, continents and cultures. CouchSurfing wants to change not only the way we travel, but how we relate to the world!" Couchsurfing.com is registered by Casey Fenton Consulting. CouchSurfing.org points to the same website as CouchSurfing.com, though there are some other websites using similar addresses, such as couchsurfing.net, the German couchsurfing.de, and couchsurfing.info (which points to a forum on Hospitality Club ), and opencouchsurfing.org. Finances CouchSurfing claims that "the founders and admins are volunteers". Their 2005 Summary of Expenses though shows that 62% of the donations in 2005 have been used for the payroll of Casey Fenton and travel expenses against only 24% on IT expenses. In 2005 CouchSurfing paid a total of US$13,500 in payroll of Casey, and in 2006 US$27,067.42 As of July 2007 two new employees have been hired in the role of General Manager and Volunteer Coordinator . HOW IT WORKS Membership in the organization is free and is obtained simply by registering on the website. The core activity of the organization is exchange of accommodation. Acting as a host, a member offers the possibility of accommodation at his or her leisure; it is not required, but obviously it is encouraged. Acting as a ''surfer'' (guest), a traveller may search for and request accommodation at his or her destination. Accommodation is entirely consensual between the host and surfer, and the duration, nature, and terms of the surfer's stay are generally worked out in advance to the convenience of both parties. It is also expected to be free; no monetary exchange takes place except under certain circumstances (e.g. the surfer may compensate the host for food). There are three methods to ensure security and trust, which are all visible on member profiles for potential hosts and surfers to see prior to arranging anything with each other: # Personal references, which hosts and surfers could leave for each other at their option after having used the service. # An optional credit card verification system, which allowed members to "lock in" their name and address by making a credit card payment and entering a code that CouchSurfing mails to the billing address. This also allows CS to recuperate some costs by requiring a fee for verification. For fairness the verification fee is based on a sliding scale, taking into account the Purchasing power parity and Human Development Index of the country of residence. # A personal vouching system, whereby a member that had been vouched for — originally starting with the founders of the site — might in turn vouch for any number of other members he or she knew or had met through CouchSurfing, and trusts. Volunteers within the project often arrange meetings or camps which are events that last several days and bring people together. Since June 2006, the website has been run in large part by CouchSurfing Collectives, which are groups of CouchSurfers who get together in a chosen city to develop and improve CouchSurfing. The first three Collectives took place in Montreal , Vienna , and New Zealand . Members who wish to volunteer for various tasks on the site and help spread the word about CouchSurfing in general may become '' Ambassador s''. Ambassadors must be verified and actively promote the CouchSurfing spirit among members and to the public. In addition to promoting use of the site, they greet new members, help with questions and other administrative tasks, and more, all on a volunteer basis. CRITICISMS During the "temporary failure" described below, CouchSurfing was criticised for making errors in backing up and then just letting the project die. The decision seemed to some to have been taken by one person only – founder Casey Fenton's initial announcement cited personal reasons and quoted guru Osho . ref CouchSurfing came under fire in May 2007 with the launch of the OpenCouchSurfing Campaign . OpenCouchSurfing claimed that the CouchSurfing leadership needed to be more open, transparent and accountable. The campaign launched a petition which, at 1 August 2007, had received 124 responses.http://www.opencouchsurfing.org/2007/05/06/launch-of-open-couchsurfing-dont-panic/ TEMPORARY FAILURE OF THE PROJECT The CouchSurfing project was taken down temporarily due to a major database error on June 30 , 2006 . An email sent by Fenton, to members of the project reported that a fatal database error had occurred - too much important data was lost to allow the project to continue in its current form.The email is reproduced in full at CouchSurfing Deletes Itself, Shuts Down on TechCrunch. He decided to stop the project for personal reasons, but later changed his mind. However, many members protested, offering assistance and donations, and within days it was confirmed that the site would be rebuilt. "CouchSurfing 2.0" was announced on 3 July 2006, planned to be operational within 10 days. {Link without Title} As of July 7 the website was up again. Most of the profiles could be recovered, and CS claims that those that were lost were largely those of inactive members. Immediately following the announcement of June 30, some websites started up in response, promoting attempts to help rebuild CouchSurfing; some sites request users to enter their CouchSurfing.com details. However, such sites were not officially endorsed, and members have been warned against giving their personal details to other sites.e.g. at the CouchSurfing forum Discussion pages also appeared, including instructions on how to recover profiles from Google's cache, PROPER cached profile recovery: important for retrieving all your friends! though in the end this was not necessary. REFERENCES |
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