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KEY CONCEPTS A historical narrative starts the book outlining four major 'ages': # Agricultural Age (farmers) # Industrial Age (factory workers) # Information Age (knowledge workers) # Conceptual Age (creators and empathizers) The fourth stage is where Pink focuses and how businesses can be successful. Pink references three prevailing trends pointing towards the future of business and the economy: Abundance (consumers have too many choices, nothing is scarce), Asia (everything that can be outsourced, is) and Automation (computerization, robots, processes). This brings up three crucial questions for the success of any business: # Can a computer do it faster? # Is what I'm offering in demand in an age of abundance? # Can someone overseas do it cheaper? When these questions are present, creativity becomes the competitive difference that can differentiate commodities. Pink outlines six essential senses: # ''Design'' - Moving beyond function to engage the sense. # ''Story'' - Narrative added to products and services - not just argument. # ''Symphony'' - Adding invention and big picture thinking (not just detail focus). # ''Empathy'' - Going beyond logic and engaging emotion and intuition. # ''Play'' - Bringing humor and light-heartedness to business and products. # ''Meaning'' - Immaterial feelings and values of products. RECEPTION ''A Whole New Mind'' is Pink's second book. The book has had 10 printings in the North American markets and has been translated into 12 languages. The book was named Best Business Book of 2005 by Strategy + Business , The Miami Herald , 800-CEO-READ and Fast Company . ''A Whole New Mind'' is to appear across Europe and Asia shortly. PUBLICATION INFORMATION ISBN 1-57322-308-5 (hardcover) 2005. ISBN 1-59448-171-7 (paperback) 2006. EXTERNAL LINKS
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