Process Management Article Index for
Process
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Process
 

Information About

Process Management




Process Management is the application of Knowledge , Skills , Tools , Technique s and Systems to define, visualize, measure, control, report and improve Processes with the goal to meet Customer requirements profitably.

ISO 9000 mandates the process approach to managing an Organization .


SEE ALSO




REFERENCES


  • Howard Smith, Peter Fingar. Business Process Management: The Third Wave. ISBN 0929652339

  • Keith Harrison-Broninski. Human Interactions: The Heart and Soul of Business Process Management. ISBN 0929652444

  • Michael Hammer, James A. Champy. Reengineering the Corporation: A Manifesto for Business Revolution. ISBN 0066621127

  • Geary A. Rummler, Alan P. Brache. Improving Performance: How to Manage the White Space in the Organization Chart. ISBN 0787900907

  • Alan P. Brache. How Organizations Work: Taking a Holistic Approach to Enterprise Health. ISBN 0471200336

  • John Jeston and Johan Nelis "Business Process Management: Practical Guidelines to Successful Implementations, ISBN 0750669127