The original stated purpose of the award were to
- promote quality awareness
- recognizing quality achievements of the US companies
- publicise successful quality strategies
The current award criteria are stated to have three important roles in strengthening US competitiveness:
- To help improve organizational performance practices, capabilities and results
- To facilitate communication and sharing of the best practice information among US organizations of all types
- To serve as a working tool for understanding and managing performance and for guiding planning and opportunities for learning
The criteria are designed to help organizations use an aligned approach to organizational performance management that results in:
- Delivery of ever-improving value to customers, contributing to market success
- Improvement in overall organizational effectiveness and capabilities
- Organizational and personal learning
The basic criteria for the award are found at the Baldrige Program Web Site where they provide free downloads as follows:
Business Criteria for Performance Excellence
Education Criteria for Performance Excellence
Health Care for Performance Excellence
- 1988 - Motorola Inc., Commercial Nuclear Fuel Division of Westinghouse Electric Corp., and Globe Metallurgical Inc.
- 1989 - Milliken & Co . and Xerox Corp. Business Products and Systems
- 1990 - Cadillac Motor Car Division, IBM Rochester, Federal Express Corp., and Wallace Co. Inc.
- 1991 - Solectron Corp., Zytec Corp., and Marlow Industries
- 1992 - AT&T Network Systems Group/ Transmission Systems Business Unit, Texas Instruments Inc. Defense Systems & Electronics Group, AT&T Universal Card Services, The Ritz-Carlton Hotel Co., and Granite Rock Co .
- 1993 - Eastman Chemical Co. and Ames Rubber Corp .
- 1994 - AT&T Consumer Communications Services, GTE Directories Corp., and Wainwright Industries Inc.
- 1995 - Armstrong World Industries Building Products Operation and Corning Telecommunications Products Division
- 1996 - ADAC Laboratories, Dana Commercial Credit Corp., Custom Research Inc., and Trident Precision Manufacturing Inc.
- 1997 - 3M Dental Products Division, Solectron Corp., Merrill Lynch Credit Corp., and Xerox Business Services
- 1998 - Boeing Airlift and Tanker Programs, Solar Turbines Inc., and Texas Nameplate Co., Inc.
- 1999 - STMicroelectronics, Inc.-Region Americas, BI, The Ritz-Carlton Hotel Co., L.L.C., and Sunny Fresh Foods
- 2000 - Dana Corp.-Spicer Driveshaft Division, KARLEE Company , Inc., Operations Management International , Inc., and Los Alamos National Bank
- 2001 - Clarke American Checks, Incorporated, Pal's Sudden Service , Chugach School District, Pearl River School District, and University Of Wisconsin-Stout
- 2002 - Motorola Inc. Commercial, Government and Industrial Solutions Sector, Branch Smith Printing Division, and SSM Health Care
- 2003 - School District 15 (Winston Campus, Lake Louise, Winston Churchill, etc.)
- 2004 - The Bama Companies , Tulsa, Okla. (manufacturing category), Texas Nameplate Company, Inc. , Dallas, Texas (small business category), Kenneth W. Monfort College Of Business , Greeley, Colo. (education category), Robert Wood Johnson University Hospital Hamilton, Hamilton, N.J. (health care category)
- 2005 - Sunny Fresh Foods, Inc. , Monticello, Minn. (manufacturing), DynMcDermott Petroleum Operation s, New Orleans, La. (service), Park Place Lexus , Plano, Texas (small business), Richland College , Dallas, Texas (education), Jenks Public Schools , Jenks, Okla. (education), Bronson Methodist Hospital , Kalamazoo, Mich. (health care category)
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