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KNOWLEDGE STEWARDSHIP VS KNOWLEDGE LEADERSHIP

There is a distinction between leadership around knowledge and stewardship around knowledge and that is best articulated by the actions taken by accountable leaders. While the culture of any organization and its associated policies, practices, and protocols can provide a framework for how to execute stewardship of knowledge, the leadership around knowledge must assume accountability for the benefit of stewardship. This can require an organizations leaders to remove friction that can encumber good stewardship. The leadership around knowledge is an obligation at the highest levels of an organization and it can require difficult and sometimes unpopular decisions. Some specific dimensions of Knowledge Leadership are identified below.


KNOWLEDGE LEADERSHIP

What are the key tasks of a leader and how does knowledge “play” in each one?
  • To communicate and inspire a common agenda – knowledge within the “stories” that the leader shares can provide the energy and vision for a common purpose. Communications occurs frequently and effectively up, down, across and outside

  • Performance driven using knowledge to deliver results with speed and excellence

  • Low-cost mindset – Leverages knowledge to provide the lowest cost option to deliver desired results


What are the key behaviors of a “knowledge-driven” leader?
  • Creates the environment for others to excel and in which people are proud to work

  • Demonstrates "player," not "victim" behavior. A positive force for change

  • Leads by example, regardless of position, title or role in the organization

  • Constructively says what they are thinking and asks what others are thinking

  • Discusses the "undiscussable," and actively supports decisions that are made


What are the most critical “leadership skills” for a leader of KM?
  • Admits mistakes to self and to others

  • Believes diversity enhances decision-making and seeks input from others

  • Communicates the Organizational vision through word and action


What are the specific (unique) challenges confronting the leader of KM and what must he/she do to “manage” each challenge?
  • Staying focused on global goals and all actions are driven by what benefits the enterprise as a whole when local “change management” demands high attention


In what ways does 'knowledge leadership' differ from 'knowledge management'?
  • Knowledge Leadership operates under a model focusing on the "critical few" which create value where Knowledge Management is the organizational protocol for organizational stewardship of knowledge material and process


How do leaders create the demand for knowledge sharing and transfer?
  • Providing organizational incentives and clear examples (of these incentives in action) for how knowledge exchange benefits the contributor and the recipient

  • Compare and contrast the knowledge sharing approach to the alternative approach taken by the organization – highlighting the value (to all) of sharing and transfer