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: ''CSCW {Link without Title} a generic term, which combines the understanding of the way people work in groups with the enabling technologies of computer networking, and associated Hardware , Software , services and techniques.''

CSCW SUPPORT DIFFERENT TIME AND PLACE.

A lot of confusion in the field of CSCW raises from the different interpretations of the terms Collaboration and Cooperation . Once again, many authors simply consider both terms as synonyms, while others (cf. Dillenbourg, Baker et al. 1995) draw a distinction between them:
: ''Cooperation and collaboration do not differ in terms of whether or not the task is distributed, but by virtue of the way in which it is divided; in cooperation the task is split (hierarchically) into independent subtasks; in collaboration cognitive processes may be (heterarchically) divided into intertwined layers. In cooperation, coordination is only required when assembling partial results, while collaboration is « ...a coordinated, synchronous activity that is the result of a continued attempt to construct and maintain a shared conception of a problem ».''
The concept of cooperation is often used in relation to the concepts of Coordination and Communication . First, the splitting of a cooperative task into independent subtasks naturally leads to a need for coordination. In this context, coordination can be defined as "the management of dependencies between activities and the support of (inter) dependencies among actors" (Bordeau and Wasson 1997). Then, communication can be defined as a process by which information is exchanged between individuals through a common system of Symbols , Signs , or Behaviors . According to Brehmer (1991), "communication is the cement of the organization, and the greater the need for coordination and cooperation, the greater the necessity for communication."


EXAMPLES


Tools used in the context of CSCW include


REFERENCES


  • Bannon, L. and K. Schmidt (1991). CSCW - four characters in search of a context. Studies in computer supported cooperative work - theory, practice and design. J. M. Bowers and S. Benford. Amsterdam, North Holland.

  • Bordeau, J. and B. Wasson (1997). Orchestrating collaboration in collaborative telelearning. Artificial intelligence in education. B. Boulay and R. Mizoguchi, IOS Press: 565-567.

  • Brehmer, B. (1991). Distributed decision making: some notes on the literature. Distributed decision making : cognitive models for cooperative work. J. Rasmussen, B. Brehmer and J. Leplat. Chichester, England ; New York, Wiley.

  • Carstensen, P. H. and K. Schmidt (2002). Computer supported cooperative work: New challenges to systems design. Handbook of Human Factors. K. Itoh. Tokyo, press .

  • Coleman, D. and R. Khanna (1995). Groupware : technologies and applications. Upper Saddle River, NJ, Prentice Hall PTR.

  • Dillenbourg, P., M. Baker, A. Blaye and C. O’Malley (1995). The Evolution of Research on Collaborative Learning. Learning in humans and machines. Towards an interdisciplinary learning science. P. Reimann and H. Spada. London, Pergamon: 189-211.

  • Ellis, C. A., S. J. Gibbs and G. L. Rein (1991). "Groupware: some issues and experiences." Communications of the ACM 34(1): 38-59.

  • Ellis, C. A., S. J. Gibbs and G. L. Rein (1993). Groupware some issues and experiences. Readings in groupware and computer-supported cooperative work. R. M. Baecker, Morgan Kaufmann Publishers, Inc.

  • Grudin, J. (1994). "Computer-supported cooperative work: Its history and participation." IEEE Computer 27(5): 19-26.

  • Wilson, P. (1991). Computer supported cooperative work : an introduction. Oxford, England Norwell, MA, Intellect ; Sold and distributed in the U.S.A. and Canada by Kluwer Academic Publishers.



EXTERNAL LINKS


See the ACM CSCW Conference Series and the European CSCW Conference Series