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The description below comes from a FAQ page at www.cleanlanguage.co.uk where there are dozens of articles on the subject of Clean Language and Symbolic Modelling. A small selection of articles can also be found at www.smallchangecompany.com .

What is Clean Language? James Lawley:

David Grove’s Clean Language is an extraordinary language because everything you, as the facilitator, say and do is intimately related to what the client says and does. The entire focus of Clean Language is an exploration of the client’s model of the world from their perspective, within their perceptual time and space, and using their words.

Clean Language has three functions:

• To acknowledge the client’s experience exactly as they describe it.

• To orientate the client’s attention to an aspect of their perception.

• To send them on a quest for self-knowledge.

Of course Clean Language influences and directs attention -- all language does that. Clean Language does it ‘cleanly’ because it:

• Is sourced in the client’s vocabulary.

• Conforms to the logic and presuppositions of the client’s metaphors.

• Only introduces universal metaphors of form, space and time.

• Only uses nonverbals congruent with a client’s nonverbals.

Each time a clean question is asked it establishes a feedback loop between the client and their internal perceptions. Describing these perceptions encourages further information to emerge, which can also be described, which can be further explored, and so on. As this happens the client becomes the viewer-hearer-feeler of the (symbolic) content of their perceptions.

Because of their universality, clean questions leave the client free to process, respond and answer with whatever information they consider relevant. There are nine clean questions which form the heart of Clean Language and are used 80% of the time. They can be used in a remarkably wide range of contexts:

BASIC DEVELOPING QUESTIONS

IDENTIFYING ATTRIBUTES

And what kind of words is that words ?
And is there anything else about words ?

LOCATING

And where is words ?

And whereabouts words ?

CONVERTING TO METAPHOR
And that’s words like what?

MOVING TIME QUESTIONS

FORWARD

And then what happens?

And what happens next?

BACK

And what happens just before words ?

And where does/could words come from?

(There are a further 20 or so specialised clean questions used only when the client’s metaphors indicate that a question would be congruent with the logic of their metaphors.)

James Lawley quoted with permission from the FAQ at cleanforum.com by Phil Swallow