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Sears Roebuck





| Information

  Company Name Sears, Roebuck and Company
  Company Logo
  Company Type Department Store
  Foundation 1886 Chicago, Illinois
  Location Hoffman Estates, Illinois
  Industry Retail
  Products Clothing, footwear, bedding, furniture, jewelry, beauty products, housewares, electronics, and hardware
  Homepage http://wwwsearscom/


Sears, Roebuck and Company is a chain of Department Stores , founded by Richard Sears and Alvah Roebuck . Sears merged with Kmart in early 2005, creating the Sears Holdings Corporation .

The company competes on an average price level on par with Macy's , Dillards , and J.C. Penney .


HISTORY


In 1886 , the United States contained only 38 states. Many people lived in rural areas and typically farmed. Richard Sears was a railroad station agent in Minnesota when he received a shipment of watches which were unwanted by a local jeweler. Sears purchased them himself, and sold the watches at a nice profit to other station agents up and down the line, and then ordered more for resale. Soon he started a business selling watches. The next year, he moved to Chicago, Illinois where he met Alvah C. Roebuck who joined him in the business. In 1893, the corporate name became Sears, Roebuck and Company.

Richard Sears knew that farmers often brought their crops to town where they could be sold and shipped, and then bought supplies, often at very high prices, from local General Stores . The catalog business grew quickly. By 1894, the Sears catalog had grown to 322 pages, featuring Sewing Machines , Bicycles , Sporting Goods and a host of other new items. Organizing the company so it could handle orders on an economical and efficient basis, Chicago clothing manufacturer Julius Rosenwald became a part-owner in 1895. Alvah Roebuck had to resign soon after due to ill-health, but the company still retained his name. By the following year, dolls, icebox refrigerators, cook-stoves and groceries had been added to the catalog.

Sears, Roebuck and Company soon developed a reputation for both quality products and customer satisfaction.

People had learned to trust Sears for other products bought mail-order, and thus, sight unseen. This laid important groundwork for supplying a home, possibly the largest single investment a typical family would ever make. In 1908, the company began offering entire houses as kits, marketed as Sears Modern Homes , and by the time the program ended in 1940, over 100,000 had been sold.

Sears issued many catalogs and did not open its first retail store until 1925, when the business was already 32 years old. The first free standing department store was opened October 5 , 1925 in Evansville, Indiana . In addition to mail-order or rail shipment of large purchases, items could also be picked up at the Sears Store in a nearby town when retail outlets were opened.

The Sears, Roebuck catalog was sometimes referred to as "the Consumers' Bible." The Christmas Catalog was known as the "Wish Book," perhaps because of the toys in it. The catalog also entered the language, particularly of rural dwellers, as a euphemism for toilet paper. In the days of outhouses and no readily available toilet paper, the pages of the mass-mailed catalog were used as toilet paper.

After World War II , the company built many department stores in suburban Shopping Mall s. The company was the largest retailer in the United States until the early 1980s but had dropped significantly in rankings by the time it merged with Kmart.

Sears diversified and became a Conglomerate during the mid-20th century. It established several major brands of products such as Kenmore , Craftsman , DieHard , and Tuff-skin . The company started the Allstate Insurance Company back in 1931 and had representatives operating in its stores as early as 1934. It purchased Dean Witter and Coldwell Banker real estate in 1981, and started what became Prodigy as a joint venture in 1984 . It also introduced the Discover Credit Card in 1985. During the late 1980s, and as late as 1993, the Discover card was the only accepted credit card at many Sears retail locations.

Roebuck was dropped from the name of the stores, though not from the official corporate name in the 1970s.

The Sears logo used on most store signage was created in 1984. Previously, the Sears logo consisted of the name "Sears" in a rectangle. Now it consists of the blue text, Sears, with a white line separating each letter down along the length of its strokes. In late 2004, the logo was switched from all upper case to upper and lower case for catalogs and other marketing methods.

Sears formerly traded on the New York Stock Exchange (NYSE) under the ticker of "S", which is now used by the Sprint Nextel Corporation .


Trouble for Sears

Adam Walsh , the son of reporter John Walsh ('' America's Most Wanted ''), was abducted from a Sears department store at the Hollywood Mall in Hollywood, Florida , in 1981 at the age of six; his severed head was later found in Vero Beach .

As a result of the incident, Wal-Mart responded by creating Code Adam , a set of procedures to locate children that are reported missing while in the store. Similar procedures have been implemented by other retailers.

In the 1980s and 1990s, the company divested themselves of many non-retail entities, which were creating a burden on the company's bottom line.

In 1993 , Sears stopped production of its general merchandise catalog because of sinking sales and profits. However, Sears Holdings does continue to produce specialty catalogs and the Holiday Wish Book.

In 2003 , they sold their retail credit card operation to Citibank because the credit cards were draining profits from the company. The remaining card operations were sold to JPMorgan Chase & Company in August 2005 .

In the early 1980s , Sears ceased selling shotguns, which had previously even been sold under their internal J. C. Higgins sporting brand from 1908 until 1961, and this alienated them from their historical core of rural and working-class consumers.

In the late 1990s , the company's market share in many areas deteriorated as Wal-Mart drew away working-class consumers, and Federated Department Stores attracted wealthier consumers. Sears has also been shouldered with the problem of keeping a sound legal basis for its actions. A number of class action lawsuits have been prepared and successfully won against the company.

While this was a negative impact, in 2004 , Sears improved their image by selling designer merchandise. They also renovated and built many new department stores with their new logo. Lastly, they launched "Sears Grand," a type of Hypermarket . All these changes made Sears a more upscale place to shop on par with Macy's and Dillard's .


Merger

See Also: Sears Holdings Corporation



On November 17 , 2004 , Kmart announced its intentions to purchase Sears. As a part of the merger, the Kmart Holdings Corporation would change its name to Sears Holdings Corporation. The new corporation announced that it would continue to operate stores under both the Sears and Kmart brands.


SEARS TOWER

Sears, Roebuck and Company built the famed Sears Tower , which was completed in 1974. This building, located in Chicago , is the Tallest Building In The United States . The company, however, no longer owns the building.


STORE CONCEPTS


Current



  • Sears Grand: Located away from shopping malls (often free-standing); carries everything a regular Sears carries, plus health and beauty, Toys , Baby care, cleaning supplies, home décor, Pet food, cards and party supplies, Books , Magazines , Electronics , and a limited amount of Food . Sears Grand stores are about 151,000 to 210,000 square feet (15,000 to 20,000 m&2).

  • Sears Hardware: Stores that carry the whole line of Sears hardware and are usually freestanding or in strip malls. Typically these stores are about 25,000 sq feet.

  • Sears Hometown Dealer: Smaller Sears stores that are operated as Franchises ; they are usually located in smaller markets that do not support a mall or full-size Sears. They are signed as ''Sears'', and they are usually free-standing or located in a strip mall. They primarily concentrate on hardware, appliances, and lawn and garden supplies.

  • Sears Parts & Repair: Sears service centers that typically sell parts for appliances and also a carry-in point for customers to bring merchandise in that needs repaired either in or out of warranty. Typically labeled ''Sears Service Center'' or ''Sears Home Central'', two names that also refer to the Parts and Repair centers. Sears has started closing many of these down as more and more of its service and repair business is home-based.

  • '''. These stores are located in outlet malls and regular malls.

  • Orchard Supply Hardware: free-standing Hardware Store s that carry home repair, hardware products and lawn and garden supplies. Orchard Supply Stores are about 40,000 square feet (4,000 m&2). There are currently 84 stores, all of them in California . Sears now owns 80.1% of the chain, and revealed intentions in May 2005 to spin it off.

  • The Great Indoors: Free-standing home décor stores that carry Appliances , bedding, and Kitchen and bath fixtures. These stores are about 130,000 square feet (12,000 m&2).



Former

  • Sears Home: A defunct Sears store that sold furniture which closed in 2001. Some stores were branded Sears Home, HomeLife Furniture, or Sears HomeLife.