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This approach enables customers to consolidate and outsource much of their IT needs for a predictable recurring fee. xSPs that integrate Web publishing give customers a central repository to rapidly and efficiently distribute information and resources among employees, customers, partners and the general public. Hosted Service Providers benefit from economies of scale and operate on a one-to-many business model, delivering the same software and services to many customers at once. Customers are charged on a subscription basis. SERVICES OFFERED As defined by analyst Ovum.
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