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Coles Supermarkets are an Australia n supermarket chain owned by Coles Myer . With over 500 stores nationally and a staff of 60,000 people, Coles currently hold the 2nd largest market share behind Woolworths Supermarkets .


HISTORY

Coles was founded in 1914 when what was called the "Coles Variety Store" opened in Smith Street in the Melbourne suburb of Collingwood . Expansion to more stores occurred and the chain was regarded as the leaders in providing value to Australian shoppers.

In 1960 , the first supermarket was opened in Melbourne suburb, North Balwyn and in 1973 , a Coles store had been established in all capital cities of the country.
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Since its humble beginning, Coles Supermarket stores have expanded in size, service and convenience.


PROMOTIONS

  • 4c/litre Fuel Offer - Spend More than $30.00 in a single transaction to receive a 4c/litre fuel discount coupon at the end of the recipt for use at Shell/Coles Express service stations

  • Flybuys - Flybuys Frequent Flyer program cards are accepted at Coles

  • iTunes - ITunes Music Store prepaid cards are available at Coles



DEPARTMENTS

  • Bakery: The Bakery department manages baked produce such as cakes, and many Coles stores have their own bakehouse with which to create products onsite.


  • Dairy: Dairy maintains refrigerated and frozen foods such as milk, other dairy products and juices and ensures that stock meets appropriate temperature requirements.


  • Deli: The Deli packages meat and other delicatessen products for customers according to the customer's wishes. They may also have a Deli Cafe serving hot savoury food, coffee and cakes.


  • Fresh Produce: The Fresh Produce department are responsible for all fruits and vegetables in the supermarket, and staff members often prepare fruit for sale.


  • Grocery: Grocery carries out stock placement and general maintenance duties such as cleaning up spillages, carrying out price checks and sometimes retrieving trolleys. Grocery staff often assist customers with transporting difficult products around the store and car park or with general queries.


  • Meat: The Meat department stocks pre-packaged refrigerated meat products for customers and prepares many of these packages for sale.


  • Service/Front End: Service workers man the checkouts and front desk, contacting appropriate department staff to assist customers where needed.


  • General Merchandise: Non food items such as clothing, hardware and gardening products.


  • Point of Sale: Ticketing, merchandise layout and other non-sales related duties.


The number of departments varies from store to store. Each department has a manager of its own subordinate to the store manager, with the Grocery Manager generally regarded as second in charge of the store.


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